Terms of Service
Last Updated: August 1, 2026
By creating an account or using AI WhatsApp CRM, you agree to be bound by these Terms of Service. Please read them carefully before using our software.
1. Workspace & Account Registration
You must provide accurate, complete registration details. You are responsible for maintaining the confidentiality of your credentials and all activity within your workspace.
2. WhatsApp Acceptable Use Policy
Users must comply strictly with Meta's WhatsApp Commerce Policy and WhatsApp Business Terms. Sending unsolicited spam, prohibited goods promotion, or abusive messages is strictly forbidden and will result in immediate workspace termination without refund.
3. Subscription, Payments & Refunds
SaaS plans are billed monthly or annually via Razorpay or credit card. You may cancel your subscription at any time. Paid subscription fees are non-refundable once the billing cycle commences.
4. Service Availability & SLA
We strive to maintain 99.9% platform uptime. However, we are not liable for third-party service interruptions caused by Meta Cloud API outages, carrier delays, or local network disruptions.
5. Limitation of Liability
In no event shall AI WhatsApp CRM or its affiliates be liable for indirect, incidental, or consequential damages arising from the use of or inability to use our services.